error in image manager

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lai1723
Posts: 1
Joined: Wed Mar 06, 2013 4:11 pm

error in image manager

#1 Post by lai1723 »

Hi,

First of all I'd like to thank the developers for this extension it works great...
Just this one error that I got a few min ago... so everything was working fine but when I tried to add folders first before adding any image on the folders I created... then when I tried to open the folders where I would add some images i got this error

"Internal Server Error

The server encountered an internal error or misconfiguration and was unable to complete your request.

Please contact the server administrator, webmaster@nolcom.ph and inform them of the time the error occurred, and anything you might have done that may have caused the error.

More information about this error may be available in the server error log.

Additionally, a 404 Not Found error was encountered while trying to use an ErrorDocument to handle the request."

the menu that I added earlier was still working fine, just this one I can't edit anything on to the image manager.. So I decided to uninstall and reinstall...

when I reinstalled, I checked the component and the folders I created were still there and it still display the same error whenever I try to open a folder or even the button reset...

I hope you can help me with this... thanks

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Vasiljevski
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Posts: 1258
Joined: Sat Aug 14, 2010 9:31 pm
Location: Novi Sad, Serbia
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Re: error in image manager

#2 Post by Vasiljevski »

Did you create the new directory using Image Manager or outside Joomla?

If you created it using FTP file manager or some other way, check the permissions of the newly created folder. Permissions should be the same as the folder that is working OK. So if they are different that is the problem.

Without any additional info, this is the only thing that I can think of to be the problem.
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